Night Auditor: Overnight Guest Concierge & Front Desk Lead

Bel Aire Hospitality Llc; Stanton (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Job summary

A well-known hotel chain in Stanton, California is seeking a Night Auditor who is positive and friendly to provide exceptional service to hotel guests. This role includes assisting guests with check-in/check-out, processing payments, and completing Night Audit paperwork. Successful candidates will possess excellent communication skills, show initiative, and be self-driven. Benefits include 401(k), employee discounts, and opportunities for advancement.

Qualifications

• Familiarity with hospitality industry standards.
• Able to resolve issues with a customer-focused orientation.
• Able to lift 30 pounds.

Responsibilities

• Monitor knowledge of hotel operations and activities.
• Take reservations and answer questions via phone, email, and in-person.
• Build rapport with guests and identify their needs.
• Describe the features and amenities of guest rooms.
• Communicate with coworkers and management.
• Close the business day.
• Print all necessary paperwork.
• Set the morning coffee.

Skills

Friendly and outgoing personality

Customer-focused orientation

Proficient in English

Computer literacy

Job description

A well-known hotel chain in Stanton, California is seeking a Night Auditor who is positive and friendly to provide exceptional service to hotel guests. This role includes assisting guests with check-in/check-out, processing payments, and completing Night Audit paperwork. Successful candidates will possess excellent communication skills, show initiative, and be self-driven. Benefits include 401(k), employee discounts, and opportunities for advancement.