Night Auditor: Overnight Front Desk & Guest Experience

Hyatt Hotels Corporation; United States; On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Complimentary parking

25% off in-house F&B

6 Complimentary Room Nights across our

Friends and Family rates across Hyatt

Hyatt discounts and partner discounts

Colleague celebrations

Complimentary employee meals

Job summary

Hyatt Hotels Corporation is seeking a Night Auditor in a coastal California setting. The role focuses on overnight guest services, balancing revenues, and ensuring accurate nightly close. You will greet guests, handle check-ins/outs, and support operations with a courteous, professional demeanor.

The position offers competitive hourly pay and comprehensive Hyatt benefits. Must be able to work overnight shifts and maintain high service standards in a dynamic hotel environment.

Qualifications

• 1–2 years work experience.
• 2 years front desk experience preferred.
• Proficiency in MS Office Suite.
• Experience with hotel operations software.

Responsibilities

• Assist guests with services during the overnight shift and balance revenues.
• Post monies, receipts, and guest charges using proper cash handling.
• Balance cash and credit transactions at the front desk.
• Maintain a friendly, courteous demeanor and personalized service.
• Greet arriving guests and complete check-in procedures.
• Facilitate guest departures and close accounts; manage room availability.
• Answer inquiries and take reservations; communicate hotel rates clearly.
• Maintain guest relations with timely, knowledgeable responses.
• Communicate effectively with guests and staff; assist with wake-up calls.
• Operate PBX to handle calls and wake-up requests.
• Perform other duties as assigned.

Skills

Guest services

MS Office

Communication

Front desk operations

Teamwork

Tools

Hotel PMS software

Job description

Hyatt Hotels Corporation is seeking a Night Auditor in a coastal California setting. The role focuses on overnight guest services, balancing revenues, and ensuring accurate nightly close. You will greet guests, handle check-ins/outs, and support operations with a courteous, professional demeanor.

The position offers competitive hourly pay and comprehensive Hyatt benefits. Must be able to work overnight shifts and maintain high service standards in a dynamic hotel environment.