Night Auditor & Overnight Front Desk Specialist

Legacy Ventures; Knoxville (TN); On-site; USD 1,929,000 - 3,031,000; Full time

Job summary

Holiday Inn Knoxville is seeking a Night Auditor to supervise overnight hotel operations, balance nightly transactions, and ensure a secure, welcoming environment during third shift.

You will process reports, respond to guest needs, maintain knowledge of PMS and safety protocols, and assist with reservations and upselling when appropriate.

Ideal candidates bring strong attention to detail, cash-handling experience, and a commitment to professional service in a hospitality setting.

Qualifications

• Oversee overnight hotel operations and balance daily transactions.
• Provide courteous guest services and resolve inquiries.
• Maintain knowledge of hotel systems, safety protocols, and cash handling procedures.
• Ensure confidentiality and security of guest information.
• Complete tasks on the night shift checklist.

Responsibilities

• Process night audit reports accurately and timely.
• Balance daily financial transactions and cash handling.
• Respond to guest needs with professionalism.
• Monitor reservations and room sales, upsell when appropriate.
• Maintain a clean, organized work area and uniform appearance.
• Stay informed about local area to assist guests.

Skills

Night audit

Guest service

Cash handling

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

PMS software

Job description

Holiday Inn Knoxville is seeking a Night Auditor to supervise overnight hotel operations, balance nightly transactions, and ensure a secure, welcoming environment during third shift.

You will process reports, respond to guest needs, maintain knowledge of PMS and safety protocols, and assist with reservations and upselling when appropriate.

Ideal candidates bring strong attention to detail, cash-handling experience, and a commitment to professional service in a hospitality setting.