Night Auditor: Overnight Front Desk & Nightly Audit

Ideal Hospitality; Savannah (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

PTO

Holiday pay

Employee of the Month Bonus

On-demand pay access

Hotel Brand Employee Discounts

Job summary

Holiday Inn Express - Chatham Parkway Night Auditor position seeks a reliable, detail-oriented individual to oversee overnight front desk operations and guest services. You will balance guest accounts, perform audits, answer phones, and support reservations while ensuring a safe, welcoming environment for guests throughout the night.

Ideal candidates are independent, with strong attention to detail, basic computer and math skills, and a commitment to excellent service.

Qualifications

• Must be 18 years of age or older.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Basic computer and math skills.
• Ability to work independently and make sound decisions.
• Reliable and dependable attendance.
• Previous hotel, front desk, or auditing experience is a plus, but not required.

Responsibilities

• Welcome guests and assist with overnight check-in and check-out.
• Perform nightly audit procedures and balance guest accounts.
• Review and verify financial transactions and daily reports.
• Answer phones, process reservations, and assist with guest requests.
• Respond to guest concerns professionally and promptly.
• Monitor hotel safety and security throughout the night.
• Complete nightly reports and required documentation; communicate important updates with management and day shift staff.
• Work with housekeeping and maintenance teams to address overnight needs.

Skills

Attention to detail

Customer service

Communication

Basic computer skills

Math skills

Independent work

Attendance

Hotel front desk experience

Job description

Holiday Inn Express - Chatham Parkway Night Auditor position seeks a reliable, detail-oriented individual to oversee overnight front desk operations and guest services. You will balance guest accounts, perform audits, answer phones, and support reservations while ensuring a safe, welcoming environment for guests throughout the night.

Ideal candidates are independent, with strong attention to detail, basic computer and math skills, and a commitment to excellent service.