Night Auditor: Overnight Front Desk & Finance Specialist

VISTA HOST INC; Bradenton (FL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k plan

Life Insurance

Short-term disability

Employee discounts

Employee Assistance Program

Career growth

Job summary

Vista Host Inc. seeks a Night Auditor to oversee overnight front desk operations, balance nightly revenue and expenses, and ensure guest satisfaction while maintaining accurate financial records to support smooth hotel operations.

This role requires attention to security, adherence to policies, and collaboration with management to close the books accurately. The ideal candidate works independently, delivers exceptional service, handles cash and bookings with precision, and is available for night

Qualifications

• Must communicate effectively in English, both written and verbal.
• Strong attention to detail and the ability to manage financial transactions accurately.
• Willingness to work night shifts, including weekends and holidays.

Responsibilities

• Provide exceptional customer service, making guests' overnight stays comfortable and meeting team and brand goals.
• Perform quality assurance (QA) requirements for the front desk department.
• Ensure compliance with hotel policies, procedures, and relevant ordinances regarding security, cash handling, and guest relations.
• Act as the night manager on duty, handling guest requests, questions, and issues throughout the hotel.
• Verify the accuracy of all allowances, corrections, and miscellaneous vouchers during the night shift.
• Balance all credit card transactions, prepare deposits, and verify in-house and closed accounts.
• Conduct the property management night audit system, closing the current business day and opening the new day.
• Manage guest complaints, documenting requests and issues, and ensuring timely resolution and guest satisfaction.
• Organize and complete end-of-shift paperwork, phone reports, restaurant paperwork, wake-up call reports, and audit packs.
• Maintain the cleanliness and organization of the hotel lobby, coffee stations, and front desk area.
• Perform other duties as assigned by management to support overnight operations.

Skills

Customer service

Attention to detail

Front desk operations

Cash handling

Tools

Property management system

Job description

Vista Host Inc. seeks a Night Auditor to oversee overnight front desk operations, balance nightly revenue and expenses, and ensure guest satisfaction while maintaining accurate financial records to support smooth hotel operations.

This role requires attention to security, adherence to policies, and collaboration with management to close the books accurately. The ideal candidate works independently, delivers exceptional service, handles cash and bookings with precision, and is available for night