Night Auditor/Manager, The Statler Hotel

Zymtronix Catalytic Systems Inc; City of Ithaca (NY); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health care options

Retirement contributions

Employee discounts

Job summary

The Statler Hotel at Cornell University is seeking a Night Auditor/Manager to oversee front desk operations during the overnight shift and to perform nightly financial reconciliations. The role uses the PMS system and Excel to produce reports for management and to support campus events.

Responsibilities include guest service, reservations, and ensuring accuracy of revenue postings. The position emphasizes safety, teamwork, and adherence to hotel policies, with a focus on professional,

Qualifications

• 3–5 years of experience in customer service or hospitality.
• Commitment to diversity, equity, inclusion, and wellbeing.
• High School diploma or equivalent.

Responsibilities

• Provide exceptional guest service at front desk, including check-in/check-out and reservations.
• Handle cash, room assignments, switchboard, and other front office tasks accurately.
• Perform nightly audit and financial reconciliation, revenue postings, and report updates.
• Monitor safety and security during overnight hours and document incidents.
• Prepare and distribute daily operational and management reports; relay overnight findings to departments.
• Train and support student and overnight staff; enforce hotel policies.
• Serve as backup Night Manager for overnight operations.

Skills

Diversity & inclusion

Customer service

Hospitality experience

Education

High School diploma or equivalent

Tools

PMS software

Excel

Job description

Night Auditor/Manager, The Statler Hotel

The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college's vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college's commitment to positively impacting society and fostering a collaborative learning environment.

The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality.

The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands‑on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state‑of‑the‑art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program.

The Opportunity:

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

The Night Auditor role provides a welcoming atmosphere for hotel guests. The Night Auditor is responsible for registering, assisting with requests, and checking out guests in compliance with the hotel’s documented service standards. Additionally, the Night Auditor is responsible for reviewing, verifying, and recording the hotel’s daily revenue. This role also utilizes the Property Management System (PMS) and Excel to generate all necessary reports required by management.

This role reports to the overnight shift: 11pm – 7:30am.

Key Responsibilities:

• Provide exceptional guest service by managing front desk operations, guest check-in/check-out, reservations, and guest inquiries.
• Handle cash transactions, room assignments, switchboard operations, and other front office functions accurately and professionally.
• Perform nightly audit and financial reconciliation processes, including revenue postings, report generation, and system updates.
• Monitor hotel safety and security during overnight hours, responding to emergencies and documenting incidents as required.
• Prepare and distribute daily operational and management reports, communicating overnight activities and discrepancies to relevant departments.
• Support, train, and provide guidance to student and overnight staff while ensuring adherence to hotel policies and procedures.
• Serve as backup Night Manager and assist with overnight operational needs to ensure smooth hotel operations.

Required Qualifications

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and well‑being.
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti‑racism, and well‑being.
• High School diploma or equivalent
• 3 – 5 years of experience in customer service or hospitality role.

Preferred Qualifications

• A valid Driver’s License
• 3 -5 years of experience in an audit or accounting position

This is a full-time, on-site position based in Ithaca, NY. Salary to commensurate with education and experience.

Rewards and Benefits

• Cornell receives national recognition as an award‑winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay .
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards .
• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition‑free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

University Job Title:

Guest/Client Services Supervisor I

Job Family:

Auxiliary Services

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$26.00 - $28.61

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Lisa Rhoads

Contact Email:

[e-mail]

Job Titles and Pay Ranges:

Non-Union Positions

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

To learn more about Cornell’s non‑union staff job titles and pay ranges, see Career Navigator .

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement . To learn more about Cornell’s union wages, see Union Pay Rates .

EEO Statement:

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world‑class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy‑related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-10-16

About Us

Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far‑flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.

We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including: employee wellness, workshops, childcare and adoption assistance, parental leave, flexible work options.