Night Auditor & Hotel Operations Specialist

Socket.dev; Baton Rouge (LA); On-site; USD 24,000 - 30,000; Full time

Job summary

Courtyard by Marriott in Baton Rouge, LA is seeking a front desk associate to deliver exceptional guest service at the point of check-in and throughout the stay. You will handle payments, nightly audits, and key issuance while maintaining professional appearance and confidentiality.

A calm, guest-centric approach and teamwork are essential in this fast-paced environment. Responsibilities include processing charges, assisting guests with requests, and ensuring accuracy in financial transactions.

Qualifications

• High school diploma or GED required.
• Less than 1 year of related experience.
• No supervisory experience required.

Responsibilities

• Post charges to guest accounts and process various payment types.
• Run night audit backup and roll the date.
• Print contingency lists and balance receipts per Accounting specs.
• Check in guests, issue room keys, and manage wake-up calls.
• Maintain cleanliness and presentation of work areas and materials.

Skills

Guest services

Communication skills

Teamwork

Professional appearance

Education

High school diploma or GED

Job description

Courtyard by Marriott in Baton Rouge, LA is seeking a front desk associate to deliver exceptional guest service at the point of check-in and throughout the stay. You will handle payments, nightly audits, and key issuance while maintaining professional appearance and confidentiality.

A calm, guest-centric approach and teamwork are essential in this fast-paced environment. Responsibilities include processing charges, assisting guests with requests, and ensuring accuracy in financial transactions.