Night Auditor & Guest Services Specialist (Overnight)

The Sewanee Inn Sewanee; Sewanee (TN); On-site; USD 2,066,400 - 2,755,200; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

The Sewanee Inn Sewanee is seeking a Night Auditor to oversee nightly audit functions while delivering exceptional guest service at the front desk. The role includes assisting guests with check-ins/check-outs, processing reservations, and responding to inquiries during the overnight shift.

Responsibilities include cash handling, room assignments, express checkouts, and maintaining lobby area cleanliness. The position requires coordinating with management and other desk staff to ensure smooth

Qualifications

• Experience in front desk operations and guest services.
• Strong cash handling and reconciliation skills.
• Ability to process registrations and express checkouts.

Responsibilities

• Perform nightly audit functions and prepare audit reports.
• Greet, register, and assign rooms to guests.
• Process guest registrations and collect payments.
• Maintain room status inventory and lobby area.
• Communicate shift information to management and staff.
• Assist guests with inquiries about services, directions, and local attractions.
• Complete required shift paperwork and night audit reports.

Job description

The Sewanee Inn Sewanee is seeking a Night Auditor to oversee nightly audit functions while delivering exceptional guest service at the front desk. The role includes assisting guests with check-ins/check-outs, processing reservations, and responding to inquiries during the overnight shift.

Responsibilities include cash handling, room assignments, express checkouts, and maintaining lobby area cleanliness. The position requires coordinating with management and other desk staff to ensure smooth