Night Auditor & Guest Services Specialist

Prismhr Hire; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Prismhr Hire seeks a Hotel Night Auditor to represent the property and deliver service during the overnight shift. You will greet guests, respond to inquiries, process reservations, and coordinate with other departments to ensure smooth operation.

The ideal candidate has a high school diploma or GED, strong communication, basic math and cash handling, and proficiency with Windows and Internet Explorer. You will maintain front desk order and assist with breakfast setup and routine clerical tasks.

Qualifications

• High school diploma or GED required.
• Excellent guest service and communication skills.
• Basic math and cash handling abilities.
• Proficiency with Windows and Internet Explorer.

Responsibilities

• Greet guests during arrival and departure.
• Respond promptly to inquiries and handle complaints.
• Process reservations and cancellations via mail, phone, fax or in person.
• Coordinate guest services with other hotel departments and vendors.
• Assist with front desk and back-office clerical tasks.

Skills

Customer service

Cash handling

Communication

Clerical skills

Multitasking

Education

High school diploma or GED

Tools

Internet Explorer

Microsoft Windows

Job description

Prismhr Hire seeks a Hotel Night Auditor to represent the property and deliver service during the overnight shift. You will greet guests, respond to inquiries, process reservations, and coordinate with other departments to ensure smooth operation.

The ideal candidate has a high school diploma or GED, strong communication, basic math and cash handling, and proficiency with Windows and Internet Explorer. You will maintain front desk order and assist with breakfast setup and routine clerical tasks.