Night Auditor & Guest Services Specialist

Island Hospitality Management; Garden Grove (CA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Healthcare

HSA/FSA

Dependent Care FSA

Identity Theft Protection

Commuter Benefits

Pet Insurance

PTO & Wellness

401(k) Matching

Zusammenfassung

Island Hospitality Management in Garden Grove is seeking a Night Auditor to manage front desk operations and be a reference for guests and vendors. You will extend professionalism and courtesy with outstanding communication skills in a fast-paced hotel setting.

The role requires flexible scheduling, strong problem-solving, and the ability to work independently while maintaining guest service excellence. Training and growth opportunities are available to support your nightly responsibilities.

Qualifikationen

• Motivated team player with initiative and achievement drive.
• Proven ability to handle problems, anticipate, prevent and resolve issues.
• Ability to identify and correct potential security issues (late hours, doors, etc).
• Capable of working alone and performing under stress.
• Approachable with excellent guest service for all guests.

Aufgaben

• Check-in and check-out hotel guests.
• Process payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare reports during shifts for management.

Kenntnisse

Motivated team player

Problem solving

Security awareness

Independent work

Guest service focus

Jobbeschreibung

Island Hospitality Management in Garden Grove is seeking a Night Auditor to manage front desk operations and be a reference for guests and vendors. You will extend professionalism and courtesy with outstanding communication skills in a fast-paced hotel setting.

The role requires flexible scheduling, strong problem-solving, and the ability to work independently while maintaining guest service excellence. Training and growth opportunities are available to support your nightly responsibilities.