Flexible Night Auditor & Guest Services Lead

Fairfield Inn & Staybridge Suites Austin Northwest; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare incl. medical, dental, and

HSA & FSA plans

Dependent care FSA

Identity Theft Protection Insurance

Commuter benefits including transit &/

Pet Insurance

PTO and Wellness Programs

Family Leave

401(k) Retirement plan with company-mᴄ

Training and development opportunities

Job summary

Island Hospitality is seeking a motivated Dual Night Auditor to manage front desk operations and act as a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication in a fast-paced environment.

The position may require flexible scheduling availability and the ability to work evenings and nights. Island Hospitality emphasizes training, team wellness, and a strong commitment to guest satisfaction across properties.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Able to handle problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to identify and correct potential security problems and to work well under pressure.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests.
• Process payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare all necessary reports during each shift for management.

Skills

Team player

Problem solving

Guest service

Security awareness

Stress management

Job description

Island Hospitality is seeking a motivated Dual Night Auditor to manage front desk operations and act as a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication in a fast-paced environment.

The position may require flexible scheduling availability and the ability to work evenings and nights. Island Hospitality emphasizes training, team wellness, and a strong commitment to guest satisfaction across properties.