Night Auditor & Guest Services Specialist

Eco Properties LLC; Chattanooga (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Eco Properties LLC in Chattanooga, TN is seeking a reliable Guest Service Representative - Night Auditor to oversee overnight operations and provide exceptional guest service. You will perform night audit procedures, help guests with check-ins and check-outs, and coordinate with other departments to ensure smooth hotel performance during the night shift.

The role requires strong attention to detail, the ability to work independently overnight, and solid computer skills with hotel management

Qualifications

• Previous front desk or night audit experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently during overnight hours.
• Excellent communication and customer service skills.
• Basic accounting or bookkeeping knowledge is a plus.
• Proficient with hotel management software.

Responsibilities

• Perform night audit procedures balancing and reconciling transactions.
• Assist guests with check-ins, check-outs, and inquiries.
• Handle guest requests promptly and professionally.
• Maintain accurate records and prepare management reports.
• Ensure safety and security during overnight hours.
• Collaborate with other departments to ensure smooth operations.

Skills

Attention to detail

Customer service

Communication skills

Independent work

Hotel software

Microsoft Office

Tools

Hotel management software

MS Office

Job description

Eco Properties LLC in Chattanooga, TN is seeking a reliable Guest Service Representative - Night Auditor to oversee overnight operations and provide exceptional guest service. You will perform night audit procedures, help guests with check-ins and check-outs, and coordinate with other departments to ensure smooth hotel performance during the night shift.

The role requires strong attention to detail, the ability to work independently overnight, and solid computer skills with hotel management