Night Front Desk Clerk & Guest Services Pro

DelMonte Hotel Group; Chattanooga (TN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Hotel room discounts

Discounts on food and beverages

Professional development opportunities

Comprehensive benefits

Job summary

DelMonte Hotel Group in Chattanooga, TN is seeking a Night Auditor/Overnight Front Desk Clerk to greet guests, register rooms, post charges, and balance the PMS with reservations.

You will handle guest inquiries, assist with check-in/out, maintain lobby areas and reports, and support a friendly, professional guest experience. We offer comprehensive benefits and opportunities for development; this is a full-time overnight role.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer and administrative tasks.

Responsibilities

• Greet and register guests, assign rooms, and post charges.
• Balance hotel PMS with reservations and handle daily reports.
• Provide guests with information about hours, services, and local area.
• Maintain lobby and front desk area and report maintenance issues.

Skills

Customer service

Communication skills

Organizational skills

Time management

Multi-tasking

Education

High school diploma or GED

Tools

Computer basics

Job description

DelMonte Hotel Group in Chattanooga, TN is seeking a Night Auditor/Overnight Front Desk Clerk to greet guests, register rooms, post charges, and balance the PMS with reservations.

You will handle guest inquiries, assist with check-in/out, maintain lobby areas and reports, and support a friendly, professional guest experience. We offer comprehensive benefits and opportunities for development; this is a full-time overnight role.