Night Auditor & Guest Services Specialist

Sage Hospitality Group; Alexandria (VA); On-site; USD 34,000 - 52,000; Full time

Job summary

Sage Hospitality Group in Alexandria, VA, seeks a Front Desk Clerk / Night Audit to audit, balance and report across hotel departments, ensuring policy compliance and accurate information for guests.

Responsibilities include auditing front desk and outlets, posting charges, running night audits, greeting guests, handling inquiries, and assisting with check-in/out. A basic accounting background and a high school diploma are preferred.

Qualifications

• Accounting background preferred, but not required.
• High school education or equivalent experience.
• Ability to operate personal computer, cash register and calculator.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Responsibilities

• Audit, balance and report on all food and beverage outlets cash and credit operations to include checks, deposits, postings, etc.
• Audit, balance, post and report on the front desk including room charges, deposits, taxes, and adjustments.
• Balance and prepare input statistics and income journal sheets for daily reports.
• Close bank ticket codes daily and run night audit final.
• Greet and complete check-in procedures for arriving guests daily and assist with check-out and answer inquiries.

Skills

PC and cash register operation

Fact/statistics compilation

Telephone etiquette

Guest relations

Hearing ability

CRT screen visibility

Verbal communication

Reading daily reports

Education

High school diploma or equivalent

Job description

Sage Hospitality Group in Alexandria, VA, seeks a Front Desk Clerk / Night Audit to audit, balance and report across hotel departments, ensuring policy compliance and accurate information for guests.

Responsibilities include auditing front desk and outlets, posting charges, running night audits, greeting guests, handling inquiries, and assisting with check-in/out. A basic accounting background and a high school diploma are preferred.