Night Audit & Front Desk Specialist

Sage Hospitality Group; New Orleans (LA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Fun & Exciting Work Environment

Discounted Room Rates for Sage Hotels

Corporate Discounts on Home Insurance,

Job summary

Sage Hospitality Group is seeking a Front Desk Clerk/Night Audit team member in New Orleans. The role involves auditing and balancing cash and credit transactions across outlets, handling front desk procedures, and delivering courteous guest service.

Responsibilities include check-in/check-out processing, nightly revenue balance, and maintaining accurate daily reports. A high school education is required, with accounting background a plus.

Qualifications

• High school education or equivalent experience.
• Accounting background preferred, but not required.
• Ability to operate a PC, cash register and calculator; strong math and data handling skills.
• Telephone and guest relations etiquette and skills; clear communication and listening.

Responsibilities

• Audit, balance and report on cash and credit operations across outlets and ensure accuracy and proper postings.
• Audit, balance, post and report on front desk cash handling, room charges, deposits and taxes to ensure accuracy.
• Audit, balance and prepare room statistics and income journals for daily reports.
• Balance and close all bank ticket codes daily and run nightly audit final.
• Greet guests and complete check-in procedures using manual and computerized methods.
• Facilitate guest departures and express check-outs to close accounts and ready rooms for sale.
• Maintain guest relations with timely information and polite service by phone and in person.
• Operate PBX equipment: take calls, schedule wake-ups and paging.
• Perform Front Desk Clerk duties including express checkouts.

Skills

PC skills

Cash handling

Telephone etiquette

Guest relations

Reading/writing

Education

High school diploma or equivalent

Job description

Sage Hospitality Group is seeking a Front Desk Clerk/Night Audit team member in New Orleans. The role involves auditing and balancing cash and credit transactions across outlets, handling front desk procedures, and delivering courteous guest service.

Responsibilities include check-in/check-out processing, nightly revenue balance, and maintaining accurate daily reports. A high school education is required, with accounting background a plus.