Night Auditor: Guest Services & Night Operations Lead

Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563; Naperville (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program

Paid training

Job summary

Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563 is seeking a Night Auditor to deliver courteous guest service, manage reservations, and handle nightly financials. This full-time, night-shift role requires strong communication, data entry, and attention to detail.

You will check guests in/out, process payments, protect guest information, and support the accounting department as needed.

Qualifications

• High school graduate or equivalent.
• Customer service and data entry experience preferred.
• Excellent communication and public relations skills.
• Well organized and attentive to detail.

Responsibilities

• Receive and process reservations via phone, fax, and mail.
• Check in and out guests efficiently and process payments.
• Maintain guest information and safeguard privacy.
• Inform customers of policies, account statuses, and billing.
• Coordinate with the Accounting Department regarding customer credit status.

Skills

Communication skills

Public relations

Organization

Typing / PC skills

Education

High school diploma or equivalent

Job description

Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563 is seeking a Night Auditor to deliver courteous guest service, manage reservations, and handle nightly financials. This full-time, night-shift role requires strong communication, data entry, and attention to detail.

You will check guests in/out, process payments, protect guest information, and support the accounting department as needed.