Night Auditor - Guest Services & Cash Handling

Gulph Creek Hotels; York (York County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Wyndham Discounts

Health Benefits

Paid Time Off/ Vacation Time

Holiday Pay

Job summary

Gulph Creek Hotels is seeking a Night Auditor for the Wyndham Garden in York, PA. This guest-oriented position supports front desk operations and ensures smooth overnight service for guests.

The Night Auditor balances accounts, handles check-ins and check-outs, and delivers friendly, professional service while coordinating with housekeeping, maintenance, and security to maintain high standards. This role offers competitive pay, health benefits, paid time off, Wyndham discounts, and opportunities

Qualifications

• High School Diploma or equivalent required.
• Previous customer service experience preferred.

Responsibilities

• Greet all guests in a friendly, professional manner and in accordance with Wyndham standards.
• Process reservations, check-ins, and check-outs.
• Provide exceptional guest service and respond to requests promptly.
• Ensure guest satisfaction by following through on all needs and concerns.
• Share information about hotel services, amenities, and local attractions.
• Maintain accurate guest records, billing, and payment information.
• Handle in-house account balances and notify management of concerns.
• Balance cash, credit card transactions, and shift reports.
• Maintain daily logs and checklists.
• Communicate effectively with team members and other departments (Housekeeping, Maintenance, Security, etc.)

Skills

Strong communication

English proficiency

Basic math

Multitasking

Education

High School Diploma or equivalent

Job description

Gulph Creek Hotels is seeking a Night Auditor for the Wyndham Garden in York, PA. This guest-oriented position supports front desk operations and ensures smooth overnight service for guests.

The Night Auditor balances accounts, handles check-ins and check-outs, and delivers friendly, professional service while coordinating with housekeeping, maintenance, and security to maintain high standards. This role offers competitive pay, health benefits, paid time off, Wyndham discounts, and opportunities