Night Auditor - Guest Services & Front Desk Lead

Wyndham Garden - York; York (York County); On-site; USD 36,000 - 48,000; Full time

Job summary

Wyndham Garden - York is seeking a guest-oriented Night Auditor to join our York, PA team. You will greet guests, process reservations, and handle check-ins/check-outs while maintaining accurate records and balancing daily financials.

The ideal candidate has strong communication skills, English proficiency, basic math abilities, and the ability to multitask in a fast-paced environment. Prior customer service experience is preferred.

Qualifications

• Strong communication and interpersonal skills.
• Ability to read, write, and speak English effectively.
• Basic math skills (addition, subtraction, percentages, etc.).
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet guests in a friendly, professional manner according to Wyndham standards.
• Process reservations, check-ins, and check-outs.
• Provide exceptional guest service and respond to requests promptly.
• Balance cash, credit card transactions, and shift reports.
• Maintain guest records, billing and payment information.
• Communicate with Housekeeping, Maintenance, Security, and other departments.
• Maintain daily logs and checklists; follow safety and operational standards.
• Adhere to company policies and demonstrate company values.
• Perform additional duties as assigned.

Skills

Communication skills

English proficiency

Basic math

Multitasking

Education

High School Diploma or equivalent

Job description

Wyndham Garden - York is seeking a guest-oriented Night Auditor to join our York, PA team. You will greet guests, process reservations, and handle check-ins/check-outs while maintaining accurate records and balancing daily financials.

The ideal candidate has strong communication skills, English proficiency, basic math abilities, and the ability to multitask in a fast-paced environment. Prior customer service experience is preferred.