Night Auditor: Guest Services, Balancing & Reports

White Lodging; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

DailyPay option

Day 1 Medical, Dental & Vision

Vacation/PTO with rollover

Wellness tools

Referral bonuses

401(k) with company match

Healthcare concierge

Leadership development

Tuition reimbursement

Discounts on hotel rooms and dining

Job summary

White Lodging is seeking a Night Auditor in Austin to join our front desk team. You will balance daily transactions, run audits, and ensure accurate revenue records while delivering outstanding guest service throughout the night shift.

The role emphasizes independence, attention to detail, and the ability to handle guest concerns with professionalism. Some hospitality background is helpful, with opportunities for growth in a premium hotel portfolio.

Qualifications

• Customer service passion and professional demeanor.
• Ability to work independently while supporting hotel operations.
• Strong attention to detail and organization.
• Hospitality experience is preferred but not required.
• Willingness to work nights, weekends, and holidays as needed.
• Physical ability to lift up to 10 lbs and stand for long periods.

Responsibilities

• Assist guests efficiently and courteously at front desk functions
• Provide excellent guest service
• Balance hotel and restaurant transactions daily (credit cards, cash, change funds)
• Follow all credit, cash-handling, and accounting procedures
• Run audits and reports and record revenues and statistics accurately
• Explain reports, guest folios, and emergency procedures clearly
• Maintain privacy of guest and hotel information
• Respond to and resolve guest concerns or complaints
• Respond to emergency situations
• Perform other duties as assigned

Skills

Customer service

Detail oriented

Independent worker

Hospitality experience

Flexible nights/weekends

Physical stamina

Job description

White Lodging is seeking a Night Auditor in Austin to join our front desk team. You will balance daily transactions, run audits, and ensure accurate revenue records while delivering outstanding guest service throughout the night shift.

The role emphasizes independence, attention to detail, and the ability to handle guest concerns with professionalism. Some hospitality background is helpful, with opportunities for growth in a premium hotel portfolio.