Night Auditor & Guest Experience Specialist

COMFORT INN UTICA INC; Utica (MI); On-site; USD 22,041 - 23,419; Full time

Job summary

A hospitality establishment in Utica is hiring a full-time Night Auditor. Responsibilities include greeting and registering guests, auditing room charges, balancing transactions, and preparing reports. Candidates should be at least 21 years old with a valid driver’s license, a high school diploma, and customer service experience. The role requires strong guest relations and problem-solving skills, with shifts scheduled from 10 PM to 8 AM.

Qualifications

• At least 21 years of age.
• Valid driver's license required.
• Minimum of 1-year experience in hotels. Previous Night Auditor experience preferred.
• Minimum of 1-year experience in customer service.

Responsibilities

• Greet guests upon their arrival.
• Register guests and confirm room rates.
• Provide information about the hotel and surrounding area.
• Handle guest questions and concerns.
• Audit guest room charges and balance nightly transactions.
• Prepare daily Managers' Report.

Skills

Guest relations

Problem-solving

Organizational skills

Computer proficiency

Cash handling accuracy

Professional image

Education

High School Degree or equivalent

Job description

A hospitality establishment in Utica is hiring a full-time Night Auditor. Responsibilities include greeting and registering guests, auditing room charges, balancing transactions, and preparing reports. Candidates should be at least 21 years old with a valid driver’s license, a high school diploma, and customer service experience. The role requires strong guest relations and problem-solving skills, with shifts scheduled from 10 PM to 8 AM.