Night Auditor: Guest Experience Pro (Part-Time)

Hospitality America; Murrells Inlet (SC); Presencial; USD 21 000 - 28 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Fun, engaging work environment

Growth opportunities

Employee hotel rates

Resumo da oferta

Home2Suites Murrells Inlet is seeking a detailed, outgoing, customer service pro for a Part-Time Night Auditor role. You will balance front desk duties, process payments, update reservations, and support other departments to ensure smooth nightly operations in a welcoming environment.

The role emphasizes accuracy, guest advocacy, and teamwork within a PEACH-driven culture. Join a friendly team and enjoy competitive wages in Murrells Inlet.

Qualificações

• Preferred 1 year of customer service experience.
• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.
• Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.

Responsabilidades

• Provide outstanding service while checking guests in and out.
• Be a guest advocate by responding to requests and concerns with a sense of urgency and empathy.
• Process payments for guests and make necessary changes/updates to their accounts.
• Enter and update reservation information in the system.
• Collaborate with other departments to communicate information about room availability and status.
• Maintain the front desk ensuring the area is clean, welcoming, and organized.
• Close and balance room accounts.
• Run, print, and distribute various reports.
• Make adjustments to accounts as needed.

Conhecimentos

Customer service

Hospitality

Communication

Descrição da oferta de emprego

Home2Suites Murrells Inlet is seeking a detailed, outgoing, customer service pro for a Part-Time Night Auditor role. You will balance front desk duties, process payments, update reservations, and support other departments to ensure smooth nightly operations in a welcoming environment.

The role emphasizes accuracy, guest advocacy, and teamwork within a PEACH-driven culture. Join a friendly team and enjoy competitive wages in Murrells Inlet.