Guest Services Pro - Part-Time with Benefits & Growth

Hospitality America; Murrells Inlet (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

Fun work environment

Growth opportunities

Hotel employee rates

Medical, dental, and vision coverage

Paid vacation time

401k

Job summary

Home2Suites Murrells Inlet is seeking a detailed, outgoing, customer service pro for a Part-Time Guest Services Representative role. You will check guests in and out, respond to requests with empathy, process payments, and update reservations in the system.

You will collaborate across departments, maintain a welcoming front desk, and balance accounts while producing reports. This position offers competitive salary and benefits in a supportive team environment.

Qualifications

• 1 year of customer service experience preferred.
• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Provide outstanding service while checking guests in and out.
• Be a guest advocate by responding to requests and concerns with urgency and empathy.
• Process payments for guests and update their accounts.
• Enter and update reservation information in the system.
• Collaborate with other departments to communicate room availability and status.
• Maintain the front desk to be clean, welcoming, and organized.
• Close and balance room accounts.
• Run, print, and distribute various reports.
• Make adjustments to accounts as needed.

Skills

Customer service

Verbal & written communication

PEACH values

Job description

Home2Suites Murrells Inlet is seeking a detailed, outgoing, customer service pro for a Part-Time Guest Services Representative role. You will check guests in and out, respond to requests with empathy, process payments, and update reservations in the system.

You will collaborate across departments, maintain a welcoming front desk, and balance accounts while producing reports. This position offers competitive salary and benefits in a supportive team environment.