Night Auditor & Guest Experience Leader

The Founders Inn and Spa, Tapestry Collection by Hilton; Virginia Beach (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k) Matching

Health Insurance (Medical)

Travel discounts

Paid Time Off

Spa and dining discounts

Tuition remission

Employee meals

Career growth

Job summary

The Founders Inn and Spa, Tapestry Collection by Hilton in Virginia Beach, VA seeks a Night Auditor responsible for nightly accounting and guest interactions. Prepare reports on occupancy, payroll, and expenses; review night audit summaries; ensure proper closing of daily books; and maintain franchise standards.

Ideal candidates have hospitality experience, strong English communication, and the ability to multitask under time constraints.

Qualifications

• Excellent English verbal and written communication skills.
• Exposure to scheduling, purchase order processing, time card calculations and expense control systems preferred.
• Demonstrated computer skills.
• Ability to interact with hotel guests and staff in a courteous and professional manner.
• Ability to multitask within time constraints.
• Good attitude and work ethic practices.
• Demonstrated ability and willingness to give direction.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret various instructions and deal with abstract and concrete variables.
• Able to apply fractions, percentages, ratios and proportions to practical situations.
• Able to work a flexible schedule including weekends and holidays.
• Willingness to receive development and supervisory training.
• Team building and motivational skills.

Responsibilities

• Prepare reports concerning room occupancy, payroll expenses, and department expenses.
• Record data concerning work assignments and special projects and prepare periodic reports.
• Greet and interact with guests in a friendly and professional manner to create the WOW experience.
• Possess full knowledge of hotel/franchise procedures and standards.
• Interact with associates in a courteous and professional manner.
• Ensure guest requests are satisfied in a timely and efficient manner.
• Provide service in a highly professional manner at all times.
• Complete Hilton training and safety training per franchise procedures.
• Review management reports including occupancy forecasts, night audit summaries, payroll edits.
• Generate department purchase orders and forward for approval.
• Participate in department annual operating budgets.
• Ensure hotel maintains standards defined by franchiser.
• Perform month end inventories accurately.

Skills

English communication

Scheduling

Purchase orders

Time card calculations

Expense control

Computer skills

Interpersonal skills

Multitasking

Positive attitude

Training willingness

Team building

Problem solving

Education

Related field degree

One year experience preferred

Tools

Computer software

Job description

The Founders Inn and Spa, Tapestry Collection by Hilton in Virginia Beach, VA seeks a Night Auditor responsible for nightly accounting and guest interactions. Prepare reports on occupancy, payroll, and expenses; review night audit summaries; ensure proper closing of daily books; and maintain franchise standards.

Ideal candidates have hospitality experience, strong English communication, and the ability to multitask under time constraints.