Night Auditor & Guest Experience Champion

Holiday-Inn-Express-and-Suites; Centerville (OH); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Holiday Inn Express in Centerville, Ohio, is seeking a Night Auditor to balance daily revenue, assist guests with check-in/out, and promote hotel services. The role involves using POS systems, handling VIP arrivals, and delivering exceptional guest experiences.

Ideal candidates have at least one year in hotel, customer service, or accounting, are friendly and locally knowledgeable, and can balance accounts and generate daily reports with accuracy.

Qualifikationen

• One year of hotel, customer service and/or accounting experience.
• Incredibly friendly, customer centric, love to smile and know the local area.
• Strong computer skills with POS experience.

Aufgaben

• Greet, register, and assign rooms; handle group check-ins, check-outs, and VIP arrivals.
• Answer phones promptly in a friendly manner.
• Balance and audit room revenue, taxes, cashier’s reports and guest/house accounts; assist in daily revenue reports.

Kenntnisse

Customer service

Accounting

Hospitality

Tools

POS systems

Jobbeschreibung

Holiday Inn Express in Centerville, Ohio, is seeking a Night Auditor to balance daily revenue, assist guests with check-in/out, and promote hotel services. The role involves using POS systems, handling VIP arrivals, and delivering exceptional guest experiences.

Ideal candidates have at least one year in hotel, customer service, or accounting, are friendly and locally knowledgeable, and can balance accounts and generate daily reports with accuracy.