Night Auditor: Guest Services & Revenue Auditor

Holiday Inn Express and Suites; Centerville (OH); On-site; USD 19,000 - 30,000; Full time

Job summary

Holiday Inn Express and Suites in Centerville, OH is seeking a Hotel Night Auditor to ensure guest satisfaction through check-in, check-out, and attentive coordination of hotel services. You will balance and audit the hotel's daily revenue, greet guests, upsell room nights, and assist with VIP arrivals while maintaining a professional image.

The ideal candidate has 1 year of hotel, customer service, or accounting experience, strong computer skills, and familiarity with POS systems.

Qualifications

• One year of hotel, customer service and/or accounting experience.
• Excellent interpersonal skills and local area knowledge.
• Strong computer skills and POS familiarity.

Responsibilities

• Check guests in and out promptly and courteously.
• Promote hotel services, facilities and outlets to guests.
• Balance and audit daily room revenue, taxes, and cashier reports.
• Prepare daily revenue reports and tracking documents.
• Respond to guest requests with timely, personalized assistance.

Skills

Customer service

Hotel experience

Accounting basics

Computer skills

POS knowledge

Tools

POS software

Job description

Holiday Inn Express and Suites in Centerville, OH is seeking a Hotel Night Auditor to ensure guest satisfaction through check-in, check-out, and attentive coordination of hotel services. You will balance and audit the hotel's daily revenue, greet guests, upsell room nights, and assist with VIP arrivals while maintaining a professional image.

The ideal candidate has 1 year of hotel, customer service, or accounting experience, strong computer skills, and familiarity with POS systems.