Night Auditor — Guest Experience & Cash Control Specialist

BENCHMARK; Oklahoma City (OK); Sur place; USD 21 000 - 22 000; Plein temps

Résumé du poste

Pyramid Global Hospitality's OKANA Resort & Indoor Water Park in Oklahoma City is seeking a courteous Front Desk Agent to welcome guests, register arrivals, and process payments with accuracy.

You will manage reservations, provide information about local attractions, coordinate with housekeeping, and support guest requests to ensure a smooth stay. We offer competitive hourly pay and opportunities for growth within a diverse portfolio of properties.

Qualifications

• Register guests and assign rooms with accuracy and courtesy.
• Handle guest payments, deposits, and cashier duties.
• Manage reservations and provide information about local attractions.
• Assist guests with special requests and ensure guest satisfaction.

Responsabilités

• Register guests and assigns rooms; accommodate special requests.
• Handle preregistration, check-ins, and check-outs efficiently.
• Process payments, currency exchange and cash handling procedures.
• Coordinate with housekeeping for room status and maintenance needs.
• Promote hotel services and upsell rooms and amenities.

Connaissances

Guest services

Cash handling

Reservations

Customer communication

Upselling

Description du poste

Pyramid Global Hospitality's OKANA Resort & Indoor Water Park in Oklahoma City is seeking a courteous Front Desk Agent to welcome guests, register arrivals, and process payments with accuracy.

You will manage reservations, provide information about local attractions, coordinate with housekeeping, and support guest requests to ensure a smooth stay. We offer competitive hourly pay and opportunities for growth within a diverse portfolio of properties.