Assistant Housekeeping Manager, Resort Operations

OKANA Resort & Indoor Waterpark; Oklahoma City (OK); On-site; USD 42,000 - 56,000; Full time

Job summary

Pyramid Global Hospitality is seeking an Assistant Housekeeping Manager for OKANA Resort & Indoor Water Park in Oklahoma City. You will support the Director of Housekeeping, oversee guestroom and public area cleanliness, and manage staff training and daily operations to uphold premium standards.

You will work with the PMS system, control inventories and costs, and ensure safety and quality in all areas. A strong leader with hospitality experience will thrive in this role.

Qualifications

• High school diploma required; hospitality or institutional management degree is beneficial.
• Minimum of 3 years of housekeeping operations experience, with at least 2 years in management.
• Strong leadership, organizational, and time management skills.
• Excellent communication and interpersonal skills; Spanish speaker is beneficial.
• Proficiency in property management systems used to distribute workload in laundry & housekeeping departments.
• Exceptional customer service skills to interact with and handle guest situations.
• Knowledge of health and safety regulations related to housekeeping & laundry operations

Responsibilities

• Oversee housekeeping & laundry operations to ensure top cleanliness and guest satisfaction.
• Train and supervise staff; manage workloads, inventories, and costs.
• Monitor PMS to distribute workloads and perform walk-throughs of resort areas.
• Ensure safety standards and OSHA compliance; manage guest requests effectively.

Skills

Leadership

Communication

Spanish (beneficial)

Education

High school diploma required

Hospitality degree beneficial

Tools

PMS software

Job description

Pyramid Global Hospitality is seeking an Assistant Housekeeping Manager for OKANA Resort & Indoor Water Park in Oklahoma City. You will support the Director of Housekeeping, oversee guestroom and public area cleanliness, and manage staff training and daily operations to uphold premium standards.

You will work with the PMS system, control inventories and costs, and ensure safety and quality in all areas. A strong leader with hospitality experience will thrive in this role.