Guest Experience Host - Resort and Water Park

OKANA Resort & Indoor Waterpark; Oklahoma City (OK); On-site; USD 14,000 - 19,000; Full time

Job summary

Pyramid Global Hospitality's OKANA Resort & Indoor Water Park in Oklahoma City invites energetic Hosts to join a team that delivers memorable hospitality. As the first and last contact, you greet guests, assist the service team, and set the tone for each guest's visit.

You will thrive in a fast-paced setting, excel in communication, and grow your career at a world-class property that values guest experience and teamwork.

Qualifications

• Engaging and welcoming personality.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Greet guests as they arrive and move about the restaurant area.
• Monitor open dining sections for empty and cleaned tables.
• Estimate wait times for guests and manage the guest waiting list.
• Ensure guests' needs are met while they are waiting.
• Answer the telephone, book reservations and adjust tables for large parties.

Skills

engaging personality

high-pressure performance

guest experience

excellent communication

Job description

Pyramid Global Hospitality's OKANA Resort & Indoor Water Park in Oklahoma City invites energetic Hosts to join a team that delivers memorable hospitality. As the first and last contact, you greet guests, assist the service team, and set the tone for each guest's visit.

You will thrive in a fast-paced setting, excel in communication, and grow your career at a world-class property that values guest experience and teamwork.