Night Auditor (FT)

Hyatt Hotels Corporation; California; On-site; USD 25,000 - 36,000; Full time

Job summary

Hyatt Hotels Corporation in the United States seeks a Night Auditor to manage guest registration, front desk operations, and overnight communications of hotel services and promotions. This role ensures accurate night-end processes and seamless guest experiences during the overnight shift.

Ideal candidates will have refined verbal and written communication skills, the ability to stand for long periods, and full weekend and holiday availability.

Qualifications

• Prior experience in hotel front desk or night audit is a plus.
• Excellent verbal and written communication skills.
• Ability to stand for long periods during shifts.
• Full weekend and holiday availability is preferred.

Responsibilities

• Oversee guest registration and Front Office operations during the overnight shift.
• Communicate hotel services, promotions, and policies to guests.
• Prepare and disposition Night Audit work and ensure accurate end-of-day reporting.
• Handle forms of payment and respond to guest inquiries promptly.

Skills

Verbal communication

Written communication

Guest service

Stamina

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Night Auditor associates are responsible for the guest registration process and communication of hotel services and promotions, they are also responsible for the preparation and disposition of all Night Audit work as well as all Front Office functions during the overnight shift. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

\"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.\"

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Full availability, including weekends and holidays is preferred.

Use your past hotel job experience to make a difference at Hyatt.

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