Night Auditor - Full-time

Hyatt Regency Dfw; Lenox (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

World class resort

Fortune’s 100 best companies to work参数

Unlimited fitness center access

Tuition or wellbeing reimbursement

Free golf

Employee discounts on spa services

Discounted Hyatt rates

Flexible schedules

Job summary

Miraval Berkshires in Lenox, MA is hiring a full-time Night Auditor to oversee overnight operations and ensure accuracy of nightly financials while delivering warm guest support.

The ideal candidate is detail-oriented, calm under pressure, and able to coordinate with other departments to ensure seamless guest experiences. Night shifts include late-evening to early-morning hours with Hyatt standards guiding service.

Qualifications

• Must be a self-starter.
• Comfortable working long night shifts (9 p.m.–7 a.m., 4 nights/week).
• Calm under pressure in a guest-focused environment.
• Opera Cloud experience preferred.
• Proficient with computers and Microsoft Office.

Responsibilities

• Provide warm, attentive support to guests during overnight or early-morning hours.
• Maintain accuracy and completeness of nightly financial reports, postings, and audit procedures.
• Communicate with colleagues and departments to support seamless guest experiences.
• Assist guests with booking Miraval activities, spa services and wellness programs.
• Support guests with luggage handling, transportation coordination and valet services for late-night arrivals and departures.
• Check guests in smoothly and professionally.
• Provide clear information about resort amenities and policies.
• Complete all assigned nightly tasks, reports and checklists with precision.

Skills

Self-starter

Calm under pressure

Customer service

Detail-oriented

Night shift

Tools

Opera Cloud

Microsoft Office

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.

We are currently seeking a full-time Night Auditor to oversee the resort’s overnight operations, provide accuracy, stability, and thoughtful guest support. The qualified candidate will ensure a seamless transition from day to night by providing calm, attentive support and maintaining the integrity of our financial and operational systems. Night auditors should be detail‑oriented, composed, dependable, knowledgeable, and warmly professional. Essential functions include:

• Provide warm, attentive support to guests seeking assistance during overnight or early‑morning hours
• Maintain accuracy and completeness of nightly financial reports, postings, and audit procedures while upholding Miraval’s service standards
• Professionally communicate with colleagues and integrated departments to support seamless guest experiences across all touchpoints
• Assist guests with booking Miraval activities, spa services, and wellness programs, offering knowledgeable guidance and thoughtful recommendations
• Support guests with luggage handling, transportation coordination, and valet services for late‑night or early‑morning arrivals and departures
• Check guests in with professionalism and presence, offering a smooth and mindful arrival experience
• Provide clear, accurate information about resort amenities and policies
• Complete all assigned nightly tasks, reports, and checklists with precision and care

Miravalis a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in thewellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

• World class resort
• Awarded Fortune’s 100 best companies to work for
• Unlimited use of our fitness center, yoga classes, and lectures
• Tuition or wellbeing reimbursement
• Free golf
• Employee discounts on all spa services and programming
• Discounted rates at Hyatt Hotels
• Positions with flexible schedules

Qualifications

• Must be a self-starter
• Must be comfortable working for long periods of time (9p.m.- 7a.m. 4 nights/week)
• Must be calm under pressure
• Opera Cloud experience preferred
• Proficient with computers and Microsoft Office

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. R reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

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