Night Auditor & Front Desk Specialist — Guest Experience

HANSJI CORPORATION; Anaheim (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

HANSJI CORPORATION in Anaheim, CA is seeking a Guest Service Agent/Night Auditor to provide attentive service to guests before arrival and during their stay, while maximizing occupancy. You will audit daily activity, report discrepancies to management, and handle reservations and inquiries during your shift.

The role requires flexibility to work nights and early mornings, along with strong communication and problem-solving abilities to maintain high guest satisfaction and accurate front desk

Qualifications

• High School diploma or equivalent.
• Excellent organization and time management skills.
• Ability to communicate clearly and effectively with customers, co-workers and managers.
• Knowledge of Microsoft Office, Internet and Property Management Systems.

Responsibilities

• Assist guests with inquiries and requests before arrival and during their stay.
• Oversee night audit processes and daily accounting tasks.
• Handle reservations, check-ins, check-outs and related front desk duties with accuracy.

Skills

Customer service

Communication

Time management

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office

Property Management Systems

Internet

Job description

HANSJI CORPORATION in Anaheim, CA is seeking a Guest Service Agent/Night Auditor to provide attentive service to guests before arrival and during their stay, while maximizing occupancy. You will audit daily activity, report discrepancies to management, and handle reservations and inquiries during your shift.

The role requires flexibility to work nights and early mornings, along with strong communication and problem-solving abilities to maintain high guest satisfaction and accurate front desk