Night Auditor & Front Desk Specialist | Flexible Hours

Drury Hotels Company, LLC; Knoxville (TN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship

Development plans

Company 401(k) match

Award-winning employer

Job summary

Drury Inn & Suites Knoxville is hiring a Front Desk Agent to handle guest check-in/out, balance cash, and promote hotel programs. You may assist with breakfast setup and possibly light food service. The role often requires working alone during night shifts, ensuring guest safety and delivering +1 Service Attitude.

We value hospitality, reliability, and the ability to communicate clearly in English. Benefits include growth opportunities and staff recognition within a supportive team environment.

Qualifications

• Must be able to take written and verbal directions and speak English clearly.
• Must relate to the public in a warm, friendly manner and provide hospitable service.
• Attention to detail and ability to multitask in a hospitality setting.

Responsibilities

• Check guests in/out and promote sales programs.
• Maintain guest records and balance entries; audit previous day’s receipts.
• Assist with breakfast setup and possibly food prep, service or cleaning.
• Work alone for extended portions of the shift and ensure guest safety.

Skills

Customer service

Cash handling

English proficiency

Tools

Office machines

Job description

Drury Inn & Suites Knoxville is hiring a Front Desk Agent to handle guest check-in/out, balance cash, and promote hotel programs. You may assist with breakfast setup and possibly light food service. The role often requires working alone during night shifts, ensuring guest safety and delivering +1 Service Attitude.

We value hospitality, reliability, and the ability to communicate clearly in English. Benefits include growth opportunities and staff recognition within a supportive team environment.