Night Auditor & Front Desk Specialist

Four Points by Sheraton; Tampa (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

StepStone Hospitality, Inc. in Tampa is seeking an associate to support administrative and front desk operations. You will audit Micros tapes and journals, generate daily revenue and guest reports, balance accounts, and assist guest services to ensure smooth daily operations.

The role requires strong math and computer skills, excellent communication with guests and vendors, and the ability to adapt to various duties across departments. This position is on-site in Florida.

Qualifications

• Knowledge of service standards and guest etiquette.
• Strong math and computer skills.
• Ability to communicate clearly with guests and associates.
• Comfort with adaptable duties across departments.

Responsibilities

• Prepare daily revenue reports by auditing Micros tapes and journals.
• Run audit reports and journals from all card/guest systems.
• Input revenue/expenses to generate daily and guest summary reports.
• Balance revenue and settlements; maintain files and reset systems nightly.
• Perform front desk supervisor and agent duties as needed.
• Adhere to health, safety, and hotel policies at all times.

Skills

Guest relations

Math proficiency

Attention to detail

Communication skills

Education

High school diploma

Job description

StepStone Hospitality, Inc. in Tampa is seeking an associate to support administrative and front desk operations. You will audit Micros tapes and journals, generate daily revenue and guest reports, balance accounts, and assist guest services to ensure smooth daily operations.

The role requires strong math and computer skills, excellent communication with guests and vendors, and the ability to adapt to various duties across departments. This position is on-site in Florida.