Night Audit (Friday & Saturday)

Springhill-Suites-Tampa-Suncoas-Pkwy; Land O' Lakes (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision Benefits

Travel Program Discounts

Job summary

Springhill Suites Tampa is seeking a Night Auditor for a part-time overnight position. This role involves guest registration, payment processing, and handling guest requests efficiently. An excellent math aptitude and positive demeanor are essential for providing exceptional service.

Availability for weekends and holidays is necessary. Benefits include paid time off, 401K investment options, and various medical benefits for full-time associates.

Qualifications

• Ability to deal with intoxicated guests.
• Excellent math and reasoning skills.
• Honesty and dependable personality.

Responsibilities

• Register guests in a prompt manner using upselling techniques.
• Process customer payments according to policies.
• Respond to guest requests promptly.
• Resolve minor guest complaints.
• Handle departmental accounting of moneys and receipts.
• Perform night audit functions in the Property Management System.

Skills

Audit experience

Math skills

Judgment

Dependability

Positive attitude

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Springhill Suites Tampa - Land OLakes, FL 34638

Position Type: Part Time

Salary Range: $16.00 - $16.00 Hourly

Job Shift: Overnight

Job Category: Hospitality - Hotel

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
• Associate Travel Program Discounts

Night Auditor performs night auditor functions according to hotel policies and procedures. Audit experience is preferred, but not required. Able to perform Manager On Duty responsibilities during audit shift. Job requirements include high school diploma or equivalent. Excellent math and reasoning skills. Must be able to deal with intoxicated guests. Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.

Duties to include, but not limited to:

• Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
• Checks guests out of the hotel; processes customer payments according to established policies and procedures.
• Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
• Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
• Books guest reservations or coordinates with reservation center.
• Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
• Issues, controls and releases guest safe-deposit boxes.
• Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.
• Reconcile room rates charged.
• Reconcile all revenues to Property Management System.
• Performs night audit functions in Property Management System.