Night Auditor & Front Desk Specialist

WizeHire, Inc; Port Arthur (TX); On-site; USD 15,000 - 17,000; Full time

Job summary

MainStay Suites is seeking a night auditor to join our hospitality team. You will verify and reconcile financial records, produce reports, and assist guests with reservations and check-ins. A diploma is required, with some college preferred, and overnight availability is essential.

The role emphasizes strong customer service, communication skills, and proficiency with accounting or reservation software in a hotel setting.

Qualifications

• Diploma or equivalent from high school is required; some college is desired.
• Outstanding communication and excellent customer service skills are required.
• Previous hotel front desk/night audit experience is preferred, but not required.
• Must be able to work overnight hours and have a flexible schedule.
• Computer proficiency and familiarity with accounting or reservation software is preferred.

Responsibilities

• Verify, audit, and reconcile financial records (room charges, cash drawer activity, credit card transactions, final bill, occupancy percentages).
• Produce and distribute daily, weekly, and monthly reports to hotel management and department heads.
• Assist guests with inquiries, reservations, check-ins, and front office duties; respond to guest complaints.
• Handle bookkeeping and administrative tasks as required.

Skills

Customer service

Communication

Numerical accuracy

Education

High school diploma

Some college

Tools

Accounting software

Reservation software

Job description

MainStay Suites is seeking a night auditor to join our hospitality team. You will verify and reconcile financial records, produce reports, and assist guests with reservations and check-ins. A diploma is required, with some college preferred, and overnight availability is essential.

The role emphasizes strong customer service, communication skills, and proficiency with accounting or reservation software in a hotel setting.