Night Auditor & Front Desk Specialist

Remington Costa Mesa Employers; Costa Mesa (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Hilton Orange County/Costa Mesa is seeking a front desk/audit professional to perform daily audit functions for the front office and hotel outlets. You will review postings for accuracy, correct errors, and maintain high standards of guest service.

The role requires attention to detail, strong work ethic, and ability to work varying shifts. You will handle check-ins/outs, payments, reservations, and PBX operations while following company accounting policies.

Qualifications

• Attention to detail and the ability to complete tasks on schedule.
• High work ethic and self-initiative.
• Ability to work on deadline-oriented tasks.
• Regular attendance per established guidelines.
• May work varying night/weekend/holiday shifts.
• Ability to use arithmetic to accurately check totals and make correct change.
• Proficient computer skills and basic math.
• Strong communication with staff and guests; maintain confidentiality.
• Physical ability to stand, walk, lift 50 lbs, push 100 lbs.
• Know and be able to administer first aid and direct evacuations in emergencies.

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax postings for accuracy and correct any errors.
• Complete back-up of front office computer system and night audit program daily.
• Rebuild the front office system, reservations, and related computer maintenance as needed.
• Follow management company accounting and credit policies and procedures.
• Handle all front desk functions including check-ins, check-outs, payments, reservations, PBX operations.
• Provide prompt, warm, courteous, and professional guest service; give directions to rooms.
• Assist guests arriving and departing the hotel.

Skills

Attention to detail

Work ethic

Deadline-oriented

Attendance

Communication skills

Ten-key calculator

Computer proficiency

Interpersonal skills

Tools

Microsoft Excel

Job description

Hilton Orange County/Costa Mesa is seeking a front desk/audit professional to perform daily audit functions for the front office and hotel outlets. You will review postings for accuracy, correct errors, and maintain high standards of guest service.

The role requires attention to detail, strong work ethic, and ability to work varying shifts. You will handle check-ins/outs, payments, reservations, and PBX operations while following company accounting policies.