Night Auditor (Front Desk)

Remington Hospitality; Palm Springs (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Remington Hospitality is seeking a diligent Front Desk Auditor to manage daily audit functions for the hotel's front office and outlets. You will review room and tax postings for accuracy, correct errors promptly, and ensure all house charges post correctly and on time.

You will complete nightly backups of the front office system and night audit program, assist in rebuilding the front office system when needed, and adhere to management company accounting and credit policies.

Responsibilities

• Review room and tax postings on computer or register for accuracy, immediately correcting any errors.
• Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.