Night Auditor & Front Desk Pro (24/7)

Tapestry Conshohocken; Columbus (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Tuition assistance

Discounted room rates

Training & development

Job summary

Residence Inn-Marriott OSU in Columbus, OH is seeking a Night Auditor to join our front desk team. You’ll be at the hub of guest interactions, supporting check-ins/outs during non-traditional hours and monitoring safety and weather issues to keep guests secure.

This full-time night role handles credit card transactions, balances daily activity, manages the phone system, prepares folios, and upholds Concord Hospitality standards. We offer competitive wages and a comprehensive benefits package.

Qualifications

• Experience handling guest transactions and payments.
• Ability to balance daily activity and close day’s books.
• Proficiency with front desk operations and reservations.
• Familiarity with hotel emergency procedures.

Responsibilities

• Process credit card transactions for the day.
• Handle phone system and reservations.
• Verify, balance and review room availability.
• Perform check-in and check-out procedures.
• Administer guest payment policies and resolve day-shift discrepancies.
• Prepare folios for morning departures.
• Maintain lobby appearance and assist AM breakfast setup.
• Know hotel emergency procedures.

Skills

Credit card processing

Phone handling

Balance room availability

Check-in/check-out

Guest payments

Folio preparation

Emergency procedures

Tools

Fosse PMS

Job description

Residence Inn-Marriott OSU in Columbus, OH is seeking a Night Auditor to join our front desk team. You’ll be at the hub of guest interactions, supporting check-ins/outs during non-traditional hours and monitoring safety and weather issues to keep guests secure.

This full-time night role handles credit card transactions, balances daily activity, manages the phone system, prepares folios, and upholds Concord Hospitality standards. We offer competitive wages and a comprehensive benefits package.