Night Auditor - Elevate Guest Experience & Safety

Concord Hospitality Brand; Columbus (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

Concord Hospitality seeks a dependable Night Auditor to provide excellent guest service during the late shift at our Columbus property. You’ll manage front desk operations, monitor hotel activity, and ensure smooth night-time processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. You will process transactions, handle check-ins/outs, balance revenue, and assist with breakfast setup when needed.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Independent worker

Customer service

Organizational skills

Job description

Concord Hospitality seeks a dependable Night Auditor to provide excellent guest service during the late shift at our Columbus property. You’ll manage front desk operations, monitor hotel activity, and ensure smooth night-time processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. You will process transactions, handle check-ins/outs, balance revenue, and assist with breakfast setup when needed.