Night Auditor: Overnight Front Desk Lead & Guest Care

Marriott OSU; Columbus (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

Short/Long-term disability

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Residence Inn-Marriott OSU in Columbus, OH is hiring a Night Auditor to join the front desk team. This on-site role serves guests during the night shift, closing out daily activity and handling check-ins and check-outs when supervision is limited.

You will process payments, manage reservations, balance the day, and help maintain lobby standards while following emergency procedures. We offer full-time hours and benefits; pay ranges from $16 to $19 per hour depending on experience.

Qualifications

• Fosse and/or PMS experience preferred
• Ability to perform check-in/check-out procedures and balance daily transactions

Responsibilities

• Process credit card transactions and other payments for the day.
• Manage phone system, transfer calls, and handle reservations.
• Verify, balance and review hotel room availability.
• Perform check-in and check-out procedures.
• Administer guest payment policies and identify day-shift discrepancies.
• Prepare folios for morning departures.
• Maintain lobby appearance and assist with AM breakfast setup as needed.
• Be versed in all hotel emergency procedures.

Tools

PMS experience (Fosse)

Job description

Residence Inn-Marriott OSU in Columbus, OH is hiring a Night Auditor to join the front desk team. This on-site role serves guests during the night shift, closing out daily activity and handling check-ins and check-outs when supervision is limited.

You will process payments, manage reservations, balance the day, and help maintain lobby standards while following emergency procedures. We offer full-time hours and benefits; pay ranges from $16 to $19 per hour depending on experience.