Night Auditor & Front Desk Ops Lead

Columbia-Hospitality; San Jose (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Hourly Pay

PTO & Holidays

Benefits package

HSA/FSA plans

Referral bonus

Discounted lodging

Job summary

AC Hotel San Jose Downtown is seeking a Night Auditor to manage front desk operations, nightly financial reconciliation, and guest service excellence. The role requires strong written and verbal communication, cash handling experience with POS, and solid computer skills (Outlook, Excel, Word).

You’ll collaborate with hotel departments to maintain safety, accuracy, and a welcoming guest experience. This position offers competitive pay and benefits, and opportunities to grow within Columbia

Qualifications

• Experience in guest services or front desk operations.
• Cash handling experience with POS systems preferred.
• Strong written and verbal communication skills required.
• Ability to maintain confidentiality and handle sensitive information.
• Proactive problem solving and guest conflict resolution skills.

Responsibilities

• Oversee night audit operations and front desk activities.
• Perform nightly financial reconciliation and reporting.
• Assist guests, team members, and vendors during shift.
• Maintain safety and security of the property and guests.
• Communicate with departments to keep staff informed of changes.

Skills

Guest services

Cash handling

Communication

Problem solving

Security awareness

Tools

Microsoft Office

Outlook

Excel

Word

Job description

AC Hotel San Jose Downtown is seeking a Night Auditor to manage front desk operations, nightly financial reconciliation, and guest service excellence. The role requires strong written and verbal communication, cash handling experience with POS, and solid computer skills (Outlook, Excel, Word).

You’ll collaborate with hotel departments to maintain safety, accuracy, and a welcoming guest experience. This position offers competitive pay and benefits, and opportunities to grow within Columbia