Night Auditor — Front Desk & Night Operations Lead

Columbia Hospitality; Ellensburg (WA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Medical benefits

401K

HSA/FSA plans

Discounted travel

Job summary

Columbia Hospitality is seeking a hospitality professional to oversee night operations at Hotel Windrow in Ellensburg, WA. You will manage front desk activities, financial reconciliation, and guest services while upholding brand standards.

You will handle guest interactions, staff coordination, and safety protocols, ensuring a secure environment. This role emphasizes collaborative teamwork and service excellence across departments.

Qualifications

• Minimum 1 year hospitality experience required.
• Experience with cash handling and computerized POS systems preferred.
• Bi-lingual English/Spanish is preferred.
• Strong written and verbal communication skills.
• Strong problem solving and conflict resolution skills.
• Proficiency with Microsoft Office (Outlook, Excel, Word).

Responsibilities

• Oversee day-to-day night operations and front desk activities.
• Ensure confidentiality of guest information and hotel data.
• Assist guests, team members, and vendors during shifts.
• Maintain a safe and secure environment and report issues promptly.
• Coordinate with departments to keep staff informed of updates and changes.

Skills

Strong communication

Bilingual English/Spanish

Problem solving

Customer relations

Microsoft Office

Tools

POS system

Job description

Columbia Hospitality is seeking a hospitality professional to oversee night operations at Hotel Windrow in Ellensburg, WA. You will manage front desk activities, financial reconciliation, and guest services while upholding brand standards.

You will handle guest interactions, staff coordination, and safety protocols, ensuring a secure environment. This role emphasizes collaborative teamwork and service excellence across departments.