Night Auditor & Front Desk Lead (Flexible Hours)

Jacksonville Beach Springhill Suites; Town of Florida (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Jacksonville Beach SpringHill Suites is seeking a Night Auditor to balance daily revenues and manage front desk operations for the audit shift. You will respond to guest needs with professional service and maintain accurate financial records.

The role requires strong communication, cash handling, and the ability to work weekends, holidays, and overnight hours to ensure smooth operations and guest satisfaction.

Qualifications

• Minimum one year customer service experience; hotel experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions for clientele.

Responsibilities

• Attend to guest needs and balance revenue/expenses during the audit shift.
• Handle guest complaints to ensure guest satisfaction.
• Process check-ins and check-outs according to hotel requirements.
• Adhere to payment, cash handling, and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments.

Skills

Customer service

Communication

Bilingual English/Spanish

Cash handling

Education

High school diploma

Tools

Computer experience

Job description

Jacksonville Beach SpringHill Suites is seeking a Night Auditor to balance daily revenues and manage front desk operations for the audit shift. You will respond to guest needs with professional service and maintain accurate financial records.

The role requires strong communication, cash handling, and the ability to work weekends, holidays, and overnight hours to ensure smooth operations and guest satisfaction.