Night Auditor: Front Desk & Financial Close (24/7)

Miccosukee-Resort-

Sunset Corners (FL)

In loco

USD 36.000 - 48.000

Tempo pieno

38 ore fa

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Descrizione del lavoro

Miccosukee Casino & Resort is seeking a Night Auditor to join our Miami, FL team. You will balance front desk transactions, post room charges and taxes, and prepare daily financial summaries while delivering exceptional guest service.

The role requires attention to detail, 2+ years in hospitality, English proficiency, and the ability to work a night shift in a fast-paced casino environment. This is a full-time position with opportunities for growth and development.

Competenze

Ability to obtain and maintain a Tribal Gaming License.
High School Diploma/GED required.
2+ years' experience in customer service or hospitality.
Excellent communication and math skills.
Ability to learn computer functions and other on-the-job skills.
English required, bilingual preferred.
Be able to lift or carry a minimum of 20 pounds unassisted.
Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives.

Mansioni

Adhere to the Miccosukee Service Expectations and ensure team compliance.
Maintain a professional appearance and always be punctual, courteous, friendly, and helpful and articulate to our internal and external guest.
Print downtime reports and all other Front Desk reports necessary to plan the day.
Charge no-shows as necessary.
Post and process room charges and taxes to guest accounts.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to the master accounts.
Check to see that all charges are assigned to the appropriate departments.
To verify that all transactions performed at the front desk are supported by the documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to the PMS system.
Verifies all account posting and balances, that room rates are the correct posts those rates to the guest account.
Monitors the current status of coupon, discount, and other promotional programs.
Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
Track room revenues, occupancy percentage, and other front office statistics.
Prepare a summary of cash, check and credit card activity.
Summarizes results of operation management.
Check figures, postings, and documents for the accuracy. Record, store, access and/or analyze computerized financial information.
Must have complete knowledge of emergency procedures.
Balance of the day's charges, making corrections as necessary
Run end of day process in the property management software (PMS).
Prepare MTL report and send to the Compliance Department and Internal Audit Director.
Understand principles of auditing, balancing, and closing out accounts.
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed.
Consistent and regular attendance is an essential function of this job
Performs other related duties as assigned