Night Audit

Remington Hospitality; Yountville (CA); On-site; USD 46,000 - 62,000; Full time

Job summary

Remington Hospitality in Yountville, CA seeks a Front Office/Night Audit Associate to perform daily audit functions for the front office and all hotel outlets. You will review room and tax postings for accuracy, correct errors promptly, handle reservations, payments and PBX operations, and assist guests with directions to rooms in a courteous, professional manner.

This role also includes nightly backups and system maintenance where applicable, supporting management policies and ensuring smooth

Responsibilities

• Perform daily audit functions for front office and each hotel outlet.
• Review room and tax postings for accuracy and correct errors promptly.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete rebuild of the front office system, reservations and related computer maintenance (if applicable).
• Understand and follow management company accounting and credit policies and procedures.

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.