Night Auditor

Remington Hospitality; Buffalo (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Remington Hospitality is seeking a Front Office Night Audit professional in Buffalo, NY. You will perform daily audit functions for the front office and all outlets, ensuring accurate posting of room and tax, and maintaining system integrity through backups and updates.

The role requires adherence to accounting policies and delivering warm, professional guest service during check-ins, check-outs, reservations, and related front desk duties.

Qualifications

• Daily audit functions for front office and outlets.
• Review room and tax postings for accuracy and correct errors.
• Complete back-ups of front office computer system and night audit program.

Responsibilities

• Complete rebuild of the front office system, reservations and related computer maintenance.
• Understand, follow management company accounting and credit policies.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, and prompt, courteous guest service.

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.