Night Auditor: Elevate Overnight Guest Experience

Pyramid Global Hospitality; Seattle (WA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) Plan

Paid time off

Holiday pay

Employee room rate discounts

Job summary

Hotel Max, part of Pyramid Global Hospitality in downtown Seattle, is seeking a Night Auditor. You will welcome guests, check in late arrivals, and manage front desk operations during the overnight shift from 11pm to 7am.

We value a detail‑oriented, friendly, and professional personality with solid computer skills, excellent communication, and the ability to work independently in a fast‑paced environment. We offer comprehensive benefits and room-rate discounts to associates.

Qualifications

• High school diploma or equivalent.
• Ability to work the overnight hours.
• Strong desire to make an impact on others.
• Outgoing and engaging personality.
• Solid computer skills and proficient communication.

Responsibilities

• Greet guests and check in late arrivals, maintaining accurate information.
• Provide exceptional customer service and address guest needs.
• Resolve issues to WOW guests through effective recovery.
• Promote and explain hotel programs and services.
• Maintain nightly front desk operations and generate reports.

Skills

Customer service

Attention to detail

Computer skills

Excellent communication

Overnight shift

Education

High school diploma

Job description

Hotel Max, part of Pyramid Global Hospitality in downtown Seattle, is seeking a Night Auditor. You will welcome guests, check in late arrivals, and manage front desk operations during the overnight shift from 11pm to 7am.

We value a detail‑oriented, friendly, and professional personality with solid computer skills, excellent communication, and the ability to work independently in a fast‑paced environment. We offer comprehensive benefits and room-rate discounts to associates.