Night Auditor: Elevate Guest Experience & Operations

Indus Hospitality Group; Village of Brockport (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Indus Hospitality Group is seeking a front desk team member to deliver exceptional guest services, handling check-ins/outs, reservations, and inquiries at the lobby. You will compute and collect charges, post payments, and communicate hours and services to guests.

The role supports daily operations, including breakfast setup and light housekeeping duties, in a busy hotel environment. The ideal candidate has 1–3 months related experience, is at least 18, and can work on-site in a dynamic team

Qualifications

• 1–3 months related experience and/or training; high school diploma or GED, or equivalent combination.
• Minimum 18 years of age.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone and post charges; process payments and make change.
• Make reservations and monitor room availability.
• Prepare and print folios and reports; balance daily transactions.
• Provide guests with information about services and local area.
• Maintain lobby cleanliness and report maintenance needs.
• Schedule shuttle runs and perform laundry duties as needed.
• Set up continental breakfast and assist in end-of-shift cash drops.

Skills

Customer service

Cash handling

Phone etiquette

Record keeping

Education

High school diploma or GED

Tools

Hotel PMS

Job description

Indus Hospitality Group is seeking a front desk team member to deliver exceptional guest services, handling check-ins/outs, reservations, and inquiries at the lobby. You will compute and collect charges, post payments, and communicate hours and services to guests.

The role supports daily operations, including breakfast setup and light housekeeping duties, in a busy hotel environment. The ideal candidate has 1–3 months related experience, is at least 18, and can work on-site in a dynamic team