Night Auditor: Detail-Driven Guest Services Pro

Hyatt Hotels Corporation; Columbus, Northern (OH, KY); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision

Life insurance

401(k) with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

Concord Hospitality is seeking a dependable Night Auditor to manage the late shift at Concord-managed hotels in the Austin and Houston areas. You will handle front desk operations, process nightly revenue, and support guest inquiries while maintaining a safe, welcoming environment for guests and staff.

The role emphasizes independence, accuracy, and proactive service, with opportunities for growth within the Concord portfolio and ongoing training. Competitive hourly wages are offered.

Qualifications

• 2 years: Hotel Night Audit experience.
• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Detail oriented

Customer service

Independent worker

Organizational skills

Professional demeanor

Education

Hotel/Hospitality experience

Job description

Concord Hospitality is seeking a dependable Night Auditor to manage the late shift at Concord-managed hotels in the Austin and Houston areas. You will handle front desk operations, process nightly revenue, and support guest inquiries while maintaining a safe, welcoming environment for guests and staff.

The role emphasizes independence, accuracy, and proactive service, with opportunities for growth within the Concord portfolio and ongoing training. Competitive hourly wages are offered.