Night Auditor — Guest Service & Nightly Revenue Expert

COP Madison Heights LLC; Madison Heights (MI); Vor Ort; USD 38.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Discounted room rates

Training & development

Zusammenfassung

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. Experience in hospitality is preferred, and candidates must be able to work on-site nights.

Qualifikationen

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Aufgaben

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Maintain lobby appearance and all common areas, laundry to be completed during shift.
• Monitor hotel safety and emergency procedures during the night shift.

Jobbeschreibung

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. Experience in hospitality is preferred, and candidates must be able to work on-site nights.